The Crew Company services are separate from our online search database of crews, The Crew List. If you are using The Crew List services and booking a crew through this site, Policies can be found here: Terms & Conditions
All new clients must agree to and sign our Booking Services Agreement which is provided before the first booked shoot is confirmed. This Agreement provides details of all our terms and conditions.
We follow the standard industry practice of compensating our crews for bookings cancelled within 48 hours of the start time.
25 – 48 hours notice: Client pays 50% of estimated rates
24 hours or less notice: Client pays 100% of estimated rates
The Crew Company invoices the client. This invoice includes all of the agreed upon rates from the Production Request Form as well as any additions or expenses that were added during the shoot. For first time clients, a credit card is required to hold the estimated amount of the shoot. After the shoot, the client will, at our discretion, either be invoiced or have the credit card charged. If invoiced and after 21 days payment has not been received, we will charge the card for the full amount. Established clients are Net 30 pay schedule.
As independent contractors, the crews are able to set their own working parameters and rates. In most cases, a half day is defined as 5 hours portal to portal and a full day is 10 hours portal to portal. Before every shoot, you will be told what the crew day, rate, and camera package consists of.
The standard overtime rate is time and a half of the crew rate for each hour of overtime. After 4 overtime hours, you may be charged at a higher hourly rate. You will be told all the rate figures prior to the scheduled shoot date as rates vary from crew to crew and also depend on what format you choose to shoot on.
Some shoots may result in additional expenses on the crew’s behalf. Clients are responsible for all necessary expenses incurred by the crew for the benefit of the shoot. These expenses include, but are not limited to, travel day charges, tape stock, hard drives, file transfers, equipment rentals, and mileage.